Life and technology are now inseparable. Faced with this reality, how do financial institutions balance customer expectations with the perpetual transformation of financial services? In a word: modularity.
Many lenders still send paper payment coupon books to their auto loan consumers. Tech-savvy consumers want more choice and convenience in how they make payments; lenders that embrace digital payments will find tremendous benefits.
For banks with strong mobile offerings, the huge demand for mobile remote deposit capture (RDC) services is a major opportunity to win new customers. However, the increased usage of mobile RDC services can also increase fraud risks.
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