Branch Evolution – A Fiserv Podcast

For financial institutions, the role of the branch in meeting accountholder needs continues to evolve. In this podcast series, we explore how consumer preferences and technology are impacting the branch in some expected and some surprising ways, and what financial institutions can do to make the most of their branch strategy.


Design the Best Delivery Strategy for Your Financial Institution 

August 2021

  • Terry Johnson, Advisory Services Consultant at Fiserv

Defining and implementing your financial institution’s delivery strategy is not a one-size-fits-all initiative. And it’s not something you do once and call it done. Finding the right approach for your market, your business and your consumers is an ongoing, continually evolving process.

Through our discussion with Terry Johnson, Advisory Services Consultant at Fiserv, we learn about the branch evolution roadmap, which guides financial institutions through the analysis, strategy and execution of an institution’s unique delivery approach. With thoughtful, data-based planning, you can find the strategy that gives you the maximum impact with minimal cost. 

Click to play podcast

Have a question for us?

To learn more about how Fiserv can help you evolve your branch strategy or to schedule a complimentary consultation, complete the form below.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for your interest!

Your inquiry has been successfully submitted. We will route it to the appropriate member of our team and they will respond shortly.