The operating system for agentic AI  in banking

Run and orchestrate AI agents across your financial systems with enterprise-grade governance, complete auditability and human oversight using a production-ready, enterprise operating model. Built on Fiserv’s trusted data, knowledge and integration layer, agentOS by Fiserv is purpose-built to help financial institutions build, secure, monitor and scale agents across their enterprise. 

 

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A platform built for banking

agentOS is not just another AI tool. It's a governed operating layer that enables financial institutions to deploy AI agents safely and securely across core banking platforms, payments, fraud, compliance and more – without rebuilding your infrastructure.


Governance first

Deterministic guardrails, policy enforcement and access controls are built into the platform.


Complete auditability

Every agent action is logged. Know what was done, by whom, on what data and why.

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Human in the loop

Agents assist, humans decide, you maintain control over decisions.

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Continuous monitoring

Real-time observability detects anomalies, triggers escalations and enables instant suspension with platform-level kill switches.

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Data security

Identity-bound access, role-based permissions and data masking are enforced at the infrastructure level.

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Seamless integration

agentOS works across your existing Fiserv platforms. Agents coordinate across front-, middle- and back-office systems, accessing data and executing workflows that span multiple platforms.

The agentOS Marketplace

Discover, deploy and manage agents from a curated ecosystem. The industry’s first agent marketplace for banking.

Fiserv-built

Native agents built for Fiserv product suites across the financial institution base.

Financial institution-built

Build your own agent. Custom agents tailored to your workflows. Your IT team creates, agentOS governs.

Certified marketplace

Vetted third-party from trusted fintech partners.

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Real-world use cases
agentOS delivers impact where your teams spend the most time today – across operations, compliance and customer service. 
 

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Reporting

Turn operational activity into clear, timely reporting with less manual effort.
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Commercial loan onboarding

Guide commercial loan onboarding with coordinated steps and smoother handoffs.
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Financial crime & AML

Organize risk signals and help teams focus review where it matters most.
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Core operations

Keep routine workflows moving with consistent, step-by-step support.
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Customer service

Resolve customer needs faster with guided next steps for every interaction.
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Deposit growth

Surface timely engagement opportunities and support more relevant outreach.
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Reconciliation

Monitor for differences and support earlier, cleaner discrepancy resolution.

Ready to transform your operations? 

Stay informed on how agentOS can help your financial institution deploy AI safely and securely at scale.

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