Building Momentum in the Back Office

Automation and digitization can help financial institutions meet increased eCommerce and transaction demands

In 2020, the global health crisis caused by COVID-19 pushed companies toward remote and contactless business practices, and significantly accelerated digital transformation and eCommerce trends. While many positive impacts arose from this shift, the rapid change also resulted in additional pressure put on the back office.  

Payments, reconciliation and inventory information all need to be accessible and actionable 24/7.  To make this happen, merchants and financial institutions are partnering with multiple vendors. As a result, they must now manage numerous connection points, along with varying formatting, naming and scheduling requirements. 

The white paper explores four capabilities that can help back-office staff increase productivity and build momentum:

  • Simplified file exchanges
  • Automation
  • Artificial intelligence
  • Managed support

Download the paper to learn how to keep moving forward.



Integrated Receivables

With Integrated Receivables from Fiserv, financial institutions can offer their business customers a way to lower total accounts receivable costs and improve accuracy, using artificial intelligence for improved payment-to-invoice matching rates.

File Exchange

File Exchange from Fiserv is a complete end-to-end file transfer service. Consolidate your data delivery to a single connection point and detect data issues immediately to speed processing.

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