Real-Time Payments: A Priority for Financial Institutions

Real-time payments are opening new opportunities for financial institutions to provide consumers with greater financial control and confidence.

Real-time payments are top of mind in today’s digital landscape. Consumers understand the value of real-time payments and often seek out nonbank services to provide the speed they want. The introduction of new players has created misperceptions about what real-time payments are, who offers them and what they can do.

For financial institutions to compete, it’s important to create a real-time payments strategy and provide consumers with a better understanding of what can be offered. This recent Fiserv-sponsored white paper by Javelin looks at today’s landscape and highlights opportunities for financial institutions to strengthen consumer engagement and confidence.

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Three-quarters of consumers said it’s important to be able to receive payments and access funds instantly.

- Javelin Strategy & Research, 2021