Credit Union Finds New Efficiencies with Portico

Leaders of Southwest Louisiana Credit Union wanted a new core solution that could integrate ancillary systems, allowing them to simplify workflows and cut down on manual processes.


 

The credit union found what it needed in Portico® from Fiserv, which uses a service-oriented architecture built on the Microsoft® .NET™ framework. The solution eases the integration process with both Fiserv and third-party applications. With Portico, the credit union has been able to:

  • Eliminate manual spreadsheet accounting for indirect lending
  • Automate back-end processes to ease the workload on loan officers
  • Reduce time to open a new account from 30–45 minutes to 10–15 minutes
  • Enable interdepartmental cross-training among employees thanks to a user-friendly front end
  • Reduce core-related help tickets to the IT department by almost 100 percent

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For more information about Portico and other Fiserv solutions, call us at 800-872-7882 or click below.

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