Hawaii State FCU Transforms the Branch Experience

Hawaii State Federal Credit Union uses VerifastTM from Fiserv for biometric authentication on their Interactive Branch Kiosks, changing expectations of what a credit union can offer in a small branch footprint.

     

Faced with designing a branch in a small footprint, Hawaii State Federal Credit Union decided to leverage technology to deliver a full-service member experience. The credit union installed Interactive Branch Kiosks equipped with Verifast biometric palm authentication with integration to the DNA® core account processing platform from Fiserv.

 

They call it the small branch with big dreams.

         - Ish Eustaquio, Senior Vice President
           Retail Delivery Solutions
           Hawaii State Federal Credit Union 

  • Country
  • United States
  • Solution
  • Credit Union Platforms, Bank Platforms
  • Industry
  • Credit Unions, Banks
  • Published
  • December 2019

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