ATMs have become an essential and cost-effective delivery channel for financial institutions of all sizes. Not only are consumers changing the way they are banking; they are also changing the way they are using branches.
Consumers are increasingly switching to ATMs for a growing list of everyday transaction needs – from cash withdrawals and check-image deposits to statement requests and peer-to-peer money transfers.
In the current competitive market, it is vital for financial institutions to find a way to reduce the cost of providing services while exceeding consumer expectations.