Partnering to innovate omnichannel payments

Technology that modernizes and automates the payment experience can have a significant impact on member satisfaction.

CareSource chose BillMatrix® Biller Direct from Fiserv to empower members with an intuitive web, IVR and mobile payment experience for guests and registered consumers.

By partnering with Fiserv, the consumer-centric managed healthcare plan is now able to offer a range of payment efficiencies, including:

  • Options to make one-time payments
  • Expanded payment methods – ACH, debit, credit, ApplePay and GooglePay
  • Autopay capabilities
  • Access to CheckFreePay in-person payments, enabling cash-preferred members to pay in cash at any of 30,000 CheckFreePay payment acceptance locations

Download the case study to learn more.