Secure chat platform streamlines customer communications

Consumers want fast answers from knowledgeable online agents. Financial institutions want a single platform to securely handle chats behind- and before-the-PIN.  LinkLive Banking offers both.

Salem Five Bank chose LinkLive Banking for the solution’s secure email and instant messaging capabilities and its ability to expand online functionality. Now, Salem Five uses one platform to answer customer questions, cross-sell products and improve the overall customer experience.

Learn how LinkLive Banking helps Salem Five Bank to:

  • Deliver fast, efficient customer service
  • Reduce friction for customers
  • Improve efficiencies and reduce costs

Download the case study to discover how LinkLive Banking helped deliver a low-friction experience for both customers and agents.