LinkLive
Strengthen customer service with LinkLive from Fiserv, an all-in-one, AI-enabled communications platform trusted by over 500 Fiserv clients.
| Cloud-based contact center Empower agents and employees to quickly resolve customer inquiries from inbound chat, SMS, and voice calls with advanced queueing, IVR and skills-based routing. |
| Agent assist AI Leverage this all-in-one AI-powered solution to automate routine tasks, encourage best practice adoption and optimize agent performance with conversation summary, guidance and coaching features designed to benefit agents and consumers. |
| Market-leading customer engagement Integrate digital, voice and AI technologies with cloud-based systems to ensure compliance and secure communication across channels, including internet-based voice services, session initiation protocol trunking, public switched telephone network and essential messaging. |
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NEIGHBORS FEDERAL CREDIT UNION
Serving members from any device anywhere
With relative ease, we can handle all the different touchpoints of member communication, from anywhere. It’s a much more efficient way for our hybrid employees to function.
Learn about our digital solutions
