BEST-IN-CLASS Capabilities


Strengthen customer service with LinkLive from Fiserv, an all-in-one, AI-enabled communications platform trusted by over 500 Fiserv clients. 


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    Empower agents and employees to quickly resolve customer inquiries from inbound chat, SMS, and voice calls with advanced queueing, IVR and skills-based routing.

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    Automate routine tasks, encourage best practice adoption and improve agent performance with conversation summary, guidance and coaching features designed to benefit agents and consumers.

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    Integrate digital, voice and AI technologies with cloud-based systems to ensure secure communication across channels, including internet-based voice services, session initiation protocol trunking, public switched telephone network and essential messaging.

Technology to drive customer service


Engage with customers on their terms from one modern, cloud-based customer engagement platform.  


Enhance productivity, optimize agent experience and streamline resolution with an all-in-one AI-powered solution.


Maintain compliance while empowering staff to communicate through secure chat, SMS, voice and document sharing with built-in recording of all communications.

Ready to get started?

Contact us to find out more