The Self-Service Ramp Up: How the Right Tools Fuel Branch Engagement and Profits

Make no mistake: Branches remain relevant. But as demographics shift and technology evolves, financial institutions must also adapt their branches to future-proof their investments.


Customers want to bank on their own terms. Robust self-service tools in the branch give them a fresh experience, a sense of control and a reason to go in.

So how does the modern financial institution balance the physical footprint of its branches with staff requirements and self-service technology to meet the demands of today’s more self-sufficient consumer?

Read what Fiserv experts have to say in this BAI Executive Report article.



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