Collaboration makes Card Expert a powerful analytics tool

Dime Community Bank is generating additional revenue, lowering debit program expenses, increasing activation rates, growing transaction counts and enhancing the effectiveness of its ATM fleet.

Dime Community Bank wanted to meet its goals by purging unused cards, increasing the activation rate of newly issued cards and growing transaction counts among its low-use customers. The bank chose Card ExpertSM from Fiserv because of the opportunity to collaborate and create a solution configured for Dime’s specific needs. Scheduled office hours to brainstorm enhancements and participation in the Card Expert Community are two strategies that enabled Dime and Fiserv to “implement something new, fresh and tailored to our needs.”