Washington Savings Bank Realizes Less Cost, More Customization for Reward Accounts

Since switching to Relationship Rewards from Fiserv, Washington Savings Bank uses customization and brand control to leverage loyalty account opportunities.


Washington Savings Bank understood the value of offering reward accounts but discovered abundant advantages with a Fiserv solution. Key results:

  • Increased customization in account features and reward criteria
  • Gained brand control of account names, logos, colors and other elements
  • Expanded flexibility and innovation to make future adjustments

Washington Savings Bank experienced a monthly cost savings of almost 95 percent.


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