As we continue to closely monitor the situation surrounding the coronavirus and COVID-19, the health and safety of our clients, associates and communities remains our top priority.
On behalf of more than 40,000 Fiserv associates worldwide, we say ‘thank you’ to all the healthcare workers and first responders on the front lines of the COVID-19 pandemic. We recognize all they are doing and their steadfast commitment to helping those in need. We are grateful for their service.
We are here for you. Fiserv is an essential provider to financial institutions and businesses around the world. Both Main Street and Wall Street count on us to help serve tens of millions of customers every day, safely and securely. As a trusted partner, we provide a variety of proprietary insights including trends in consumer spending, and fraud and cybersecurity intelligence, to inform and enhance the ways our clients can be there for their customers. And, as an essential business, we continue to evolve our preparedness and response planning to ensure we can deliver for our clients in the midst of this dynamic situation.
We are incredibly proud of our associates’ commitment to moving money and information in a way that moves the world, each and every day. We are proactively working to ensure the safety and well-being of our people – and the communities where we are located – in a variety of ways such as social distancing protocols, and implementing work-from-home arrangements for as many of our people as possible. For those associates whose roles cannot be performed from home, we’re taking extra steps to help with their overall well-being, such as establishing on-site temperature checks, following social distancing protocols within our locations, and providing a pay increase for them.
We will continue to adjust our response as the COVID-19 situation evolves, and you can take comfort knowing we will be here for you today and tomorrow. We are united in this shared experience, and committed to helping our clients serve their customers, so that they may enhance their communities.
We believe that working together with all our stakeholders will see us through this unprecedented time, and we are committed to doing our part.
Every day, we enable the movement of money and information for our clients and their customers. And our purpose remains clear. This is personal. And that’s why we do it.