Information Management Solutions from Fiserv help you collect, organize and analyze data from across your enterprise. These solutions give you insightful business intelligence to drive revenue growth, improve efficiencies, reduce risk and improve customer service.
Capturing, trending and analyzing customer and member data from multiple sources — including both core business data and third-party data — will provide complete understanding of your current and past business conditions across your entire enterprise. It will also help you identify potential trends about your future. You'll turn the routine collecting, reporting and storage of daily financial and customer data into a robust, automated process for analysis, expense control, revenue generation, customer satisfaction and risk mitigation in support of your strategic initiatives, as well as your day-to-day operational activities.
Our Information Management Solutions help you understand your business, enabling you to gain control of information to run your business.
At the heart of our solutions is an enterprise data model that provides the logical blueprint of data from across your organization. With our business intelligence and information management tools, you can gather, cleanse and integrate data from any core account processor or any ancillary application to provide a single version of the truth for all parts of your business, thus providing the foundation for actionable analysis in the form of dashboards, reports and alerts.
More than just operational report-writing capabilities, our solution enables you to transform data into insightful information to support your strategic business objectives by getting the right information to the right people at the right time.
Our Information Management Solutions give you access to current and historic information at the organizational, business, household, customer, account and transactional levels. They also provide a single view of your customers and their households for additional analysis and customer interaction by your sales and marketing groups.
Our out-of-the-box customer information management solutions meet all of your business intelligence and information management needs to: