BEST-IN-CLASS Capabilities

Identity Defense


Detect stolen and compromised identities to identify and prevent fraud during account onboarding. Identity Defense from Fiserv applies a proven risk-based approach to help you quickly identify fraud while minimizing friction for credible consumers. 

KEY FEATURES

  • Receive distinct 3-digit scores for identity theft and synthetic fraud, enabling visibility for both fraud types.

  • Differentiate between first and third-party synthetic fraud attempts to gain deeper insight into potential fraudsters.

  • Make API calls in real time for instant responses, or upload records later for batch processing.

  • Confirm answers to common identity questions: Is this a real person? Is this identity stolen? Does the information correspond to a single real person?

 

 

Protect against a range of identity fraud types

Identity Defense produces two fraud scores for every inquiry: an ID theft score and synthetic fraud score.

What is identity theft? This occurs when someone illegally obtains and uses someone else's personal information to commit fraud or other crimes. Unlike synthetic fraud, this involves a real person whose identity is misused to access accounts, open credit lines or commit other crimes.

What is synthetic identity fraud? Fraudsters combine real and fake information to create an entirely fictitious identity that doesn't actually exist. This is different from identity theft in that the name, date of birth and social security number do not correspond to a real individual.

  • First-party synthetic fraud involves a real person fabricating their social security number and sometimes other information, often to access credit and loan products
  • Third-party synthetic fraud is typically an entirely fictitious identity with minimal connection to any real person

 

Technology to defend against fraud


01

Reduce losses and simplify decision-making by accessing an easy-to-understand score.


02

Strengthen compliance posture with tools that support KYC due diligence.


03

Improve customer satisfaction through real-time processing and boost efficiency with batch processing options.


04

Increase onboarding rates and reduce false positives with reliable identity data.

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