BEST-IN-CLASS Capabilities

Digital Channels


Enhance customer interactions with seamless engagement across channels. Fiserv integrates security and convenience, delivering innovative solutions that personalize experiences while optimizing operations and mitigating risk.

KEY FEATURES

  • Securely add credit cards to a customer’s digital wallet with a single click, enabling instant activation and unlocking spend opportunities.

  • Issue, manage and transact with virtual cards instantly. Enable seamless digital payments via APIs, supporting wallets and merchant networks while enhancing security and spend control. 

  • Deliver seamless, 24/7 card management and self-service tools. Empower customers to access accounts, track spending and manage finances effortlessly.

  • Provide clear, enriched transaction details to customers leveraging real-time authorization information, user location, and more. Strengthen customer confidence and minimize disputes by delivering precise visibility into when and where transactions occur.

Capabilities to get to top of wallet


01

Drive customer spend
Increase transaction volumes and customer loyalty by enabling continuous access to funds through digital wallets.


02

Enhance security
Reduce exposure to fraud and minimize the risk of data breaches with virtual card solutions.


03

Build enduring customer loyalty
Enhance long-term relationships by offering instant credit access, frictionless payments and tailored card management experiences.


04

Reduce customer disputes
Reduce false disputes by empowering customers with more precise information about their transactions.

Use Cases

Learn more about additional Issuer solutions
 

Card Fraud & Risk

Safeguard customers’ information with state-of-the-art tools and AI technologies to detect, prevent and manage fraud.

Commercial Card Solutions

Deliver secure and efficient commercial card programs to meet the evolving needs of businesses.

Data Access & Sharing

Unlock the full potential of real-time data with seamless API integration and event streaming. Gain actionable insight into customer behavior, optimize risk management, and drive personalized, proactive engagement.

Digital Communications

Offer omnichannel communications that deliver clear, targeted messages to keep customers informed and empowered.

Healthcare

 Enable a full suite of consumer-directed health solutions, including HSA, FSA and HRA products.

Lending

Fiserv empowers issuers to offer installments to the right customer at the right time, from BNPL to on-card installments.

Loyalty Programs

Create holistic relationships through a differentiated loyalty and rewards solution supported by a fast, flexible platform.

Payment Solutions

Facilitate seamless, secure payments to make it easy for customers to pay down their balances how and when they want to.

Service Management

Ensure customer needs and expectations are met or exceeded through consistent, high-quality processes and services.
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