Frontier Reconciliation: Workflow Manager

While exceptions account for only a fraction of total transactions, they often take up the majority of back-office time and expense in reconciliation. This manual, arduous process of exception handling is inconsistent – relying on email exchanges, spreadsheets, even sticky notes – and can lead to costly errors and increased risk. 

Frontier™ Reconciliation: Workflow Manager from Fiserv is a fully integrated workflow and case management solution that provides approval workflow capabilities for exception management. 

With Frontier Reconciliation: Workflow Manager, you can automatically identify, route and resolve exceptions for a faster close and move your organization from a manual control process to an automated exceptions management platform.

Gain more control over rising transaction volumes and related risk with an enhanced exceptions workflow process





Frontier Reconciliation: Workflow Manager automatically identifies, prioritizes and assesses problems to resolve reconciliation exceptions, trade breaks, customer inquiries and process failures, then routes and resolves exceptions according to your organization's best practices.


A Smarter Way to Manage Exceptions

Cut Down on Errors

  • Reduce potential for errors by eliminating manual tasks
  • Reduce exception aging and straight-through processing through automated escalation of high-risk items


Enable Your People

  • Notifications and routing for greater team efficiency and productivity
  • More time to spend on value-added tasks
  • Consistent error identification and escalation processes to facilitate cross-resource training


Enhance Internal Controls

  • Improve controls with segregation of duties 
  • Standardize processes through enforced best practice controls


Improve Auditability

  • Enable audited proof-of-progress to support audit and regulatory needs
  • Strengthen compliance through enhanced visibility and detailed audit trail\



Frontier Reconciliation: Workflow Manager is an essential part of a comprehensive automated account reconciliation solution that tightly integrates with Frontier Reconciliation from Fiserv to fully automate labor-intensive exception-management processes. Together these solutions work to minimize the risk of financial misstatement with transaction-level matching and full audit trail capabilities, and ensure compliance with corporate and regulatory controls.

Have a question for us?

For more information on Fiserv solutions, call us at 800-872-7882 or click below.

Contact Us