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Enhancing the experience for cash-preferred bill pay customers

Salt River Project (SRP) partnered with Fiserv to help lower costs, increase accessibility and drive customer satisfaction for in-person bill payments. 

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SRP chose CheckFreePay in-person payments to provide:

  • A fast, simple, secure way to pay in cash at 600+ locations in SRP’s territory, a 10X increase over the prior number of locations
  • Ability to pay by account number at any location, or by bar code in the checkout lane at select large retail stores
  • Receipts, change and the ability to handle large payment amounts