Branch Evolution – A Fiserv Podcast

For financial institutions, the role of the branch in meeting accountholder needs continues to evolve. In this podcast series, we explore how consumer preferences and technology are impacting the branch in some expected and some surprising ways, and what financial institutions can do to make the most of their branch strategy.

Subscribe

Strengthen the Accountholder Experience and Build a Better Brand

May 2021

  • Karen Kislin, Strategic Advisor, Raddon, a Fiserv Company
  • Jaime Dominguez, Director, Product Strategy, Account Processing Fiserv

Like any business, the strength of a financial institution’s brand in the market it serves can be a key driver for growth and success. Accountholder satisfaction is one of the three pillars of a strong brand, so what can you do to help keep customers or members satisfied? Hear from Karen Kislin, strategic advisor at Raddon®, and Jaime Dominguez, director of Product Strategy at Fiserv, about the role that trust, efficiency and an omnichannel experience play in keeping accountholders satisfied and loyal to your financial institution.

Click to play podcast

Have a question for us?

To learn more about how Fiserv can help you evolve your branch strategy or to schedule a complimentary consultation, complete the form below.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for your interest!

Your inquiry has been successfully submitted. We will route it to the appropriate member of our team and they will respond shortly.