Verifast™ Branch makes consumer authentication unobtrusive while reducing risk and providing enhanced speed and efficiency in the branch.
Once an individual's palm has been scanned and authenticated, Verifast automatically presents that person's relationship profile and account information to the teller or service representative before the financial transaction gets underway. This enables tellers to easily spot fraud while efficiently fulfilling requests and completing transactions.
Further enhancing efficiency, Verifast Branch reduces keystrokes, eliminates search screens and inaccurate selections, minimizes errors and speeds transactions. This allows tellers to spend more time interacting with consumers and less time examining forms of identification.
Institutions that use have decreased the time to authenticate by 93%, and reduced overall transaction times by more than 15 seconds. Convenience is another benefit – consumers appreciate that their palm is the only identification required to conduct transactions in the branch.
We benchmarked our existing ID verification method and authentication takes about 15 seconds…
Verifast Branch takes about one (1) second to scan a palm, authenticate a customer, and pull up their profile. That' a huge convenience for the customer…It's also a better experience for the teller because they know it’s more secure.
- IT Project Manager, GESA Credit Union