Testing Services

Consumer experience is paramount to our clients. The quality, speed and accuracy of testing underpins their ability to deliver leading capabilities needed to compete in today's digital marketplace.  Testing Services from Fiserv helps clients accelerate their transformation journey, while reducing risk and increasing confidence.


Innovative technologies and cloud-based software architectures require new testing approaches 

For every new feature or application built, there are at least a dozen points of interconnectivity across a client's technology infrastructure. At the same time, the demands to bring products and services to market faster have never been greater.

Drivers for Testing Efficiency


Business 

  • M&A
  • Business process
    re-engineering
  • Remote workforce – WFH
  • Acceleration of all things digital


Technology 

  • Digital transformation
  • Middleware implementation
  • Cloud migration
  • Upgrades/migrations


Regulatory Compliance 

  • Audit and compliance
  • Regulatory changes


Security Compliance 

  • New security patch installations
  • Vulnerability checks with custom development
  • Network security compliance


Implementing New Systems
 

  • Replacement of obsolete and legacy systems
  • Migration to new platforms
  • Implementation of new systems and applications


Improving Omnichannel Experience 

  • Need for improving UI, mobile and online experience
  • Multiple channels integrate correctly with ancillary and core systems

 

With Testing Services, we work in partnership with our clients to seamlessly test their products and applications. This is done through automation and by augmenting or executing for in-house teams. With a dedicated team of certified testing professionals, Fiserv has broad expertise in managing integrated testing across various internal and third-party products, and well-defined processes and methodologies based in waterfall and Agile.

 

User Acceptance Testing

Design, automate and execute test scenarios, test cases for UAT

Security Testing

Holistic security testing services covering application, network and devices

Test Environment Management

Managed services to provision, monitor, back up and restore

Performance Testing

End-to-end performance testing of the complete ecosystem

Integration Testing

Integration and interpretability testing focused at on-premise and cloud integration with other environments


Key Features

  • Reusable automation assets that replicate "a day in the life"
  • Scripted testing use cases
  • Verification of interfaces between products and functionally to ensure they work as expected
  • Determine system behavior under peak loads and beyond
  • Isolate and resolve performance bottlenecks, resource leaks and contention
  • Compare application performance across versions
  • Expose vulnerabilities early in software development lifecycle using automated and manual testing techniques
  • Testing as a service
  • Test environments on demand

Increase Efficiency with User Acceptance Testing

Fiserv automated user acceptance testing has provided significant resource savings in testing new software releases. 50% fewer resources are involved and 70% reduction in test hours are involved in the validation process and the team can quickly see problems by reviewing failed scripts and focusing attention on the problem area.  In addition, we are reducing our testing cycle time and can deliver new capacity faster.

- Jason Tedford, SVP and CIO, Empower Federal Credit Union

 

 


We are so pleased with the outcome of the testing; we are considering adding additional test cases so we can incorporate testing with our online banking application within the next 6 months.

Partnering with Fiserv Business Technology Services has allowed us to focus on our members and continue our vision of being the community's first choice for financial needs.

- Clare Fowler,  SVP Operations Technology, NavyArmy Community Credit Union

 

 

Want to learn more or see a demo of Testing Services in action?

Please fill out the form below or call us at 800-872-7882.

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