Digital Documents

Turn each touchpoint into a relationship-building experience. Fiserv helps you deliver transactional communication documents based on customer and member preferences, using multiple channels to provide a seamless experience while improving engagement and reducing costs.

Overview

Choose Fiserv to help you easily and securely deliver targeted, high-volume electronic documents. We'll help you realize the benefits of digital document delivery while minimizing your investment in development, integration, hosting and security.

Features

  • Digital storage: Rely on Fiserv to maintain the highest standards in security and compliance of your archive with 24/7 access
  • Digital delivery: Streamline your communications using our nationwide network through our highly secure web portal to manage preferences, enrollment and consent with optional print suppression and re-enablement. Maintain brand control with extensive customization options
  • Web-based client control center (WC3®): Use our online production management tool to create document content, track production, check inventory and control special requests

Preference is King for Transactional Communications. Listen to Pat McGrew, an industry expert from KeyPoint Intelligence, share insights into generational preferences for receiving transactional communications and why it is important for your organization.  

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