BEST-IN-CLASS Capabilities

Dispute Expert

Bring efficiency and consistency to the dispute experience – making things easier for you and your cardholders – with Dispute ExpertSMfrom Fiserv


  •  integration icon

    Operate in an agile environment that lets you adjust and scale as needed on an end-to-end, fully integrated platform.

  • Automation icon

    Utilize automation and standardization of back-offuce tasks and simplify process workflows.

  • self-service icon

    Offer self-service capabilities and a 360-degree case view to ensure accountholders have a complete picture of their situation.

  • report icon

    Access robust reporting capabilities and leverage network timers, provisional crediting and financial institution-branded letter templates to connect with accountholders.

Tools to streamline disputes


Rapidly respond to changing market conditions, cardholder demand and network requirements with a flexible platform.


Reduce errors and improve productivity with automation and more efficient, consistent case management.


Meet accountholder expectations for intuitive, efficient digital experiences.


Create more compelling consumer communications and use data to understand accountholders.

Simplify the dispute management experience

Deliver service excellence and differentiate your financial institution in a crowded market

Learn more about contact center technology

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