Dispute Expert: Ethoca Alerts
Dispute ExpertTM: Ethoca Alerts provides meaningful transaction insights to clients about the claims journey to help resolve disputes and issue refunds faster.
Dispute ExpertTM: Ethoca Alerts connects financial institutions of a network of 15,000 issuers, merchants, acquiring banks and partners to resolve disputes faster. Armed with data and deeper insights, financial institutions are able to:
Reduce chargebacks: Lower chargeback volume and processing fees
Recover low-value losses: Reclaim revenue on transactions normally written off
Accelerate speed to resolution: Resolve fraud claims and customer disputes faster
Chargeback volume is expected to rise to 324 million by 2028 – an increase of 24% over 2025
– Source: Datos Insights and Ethoca Alerts, “The chargeback window of opportunity: Trend report 2025,” 2025
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