Money Management Made Easy
Many consumers struggle with managing their finances. Still, they recognize the potential for improvement and look to their financial organizations for help. Broadly, they want enhancements that make money management easier, faster and safer. Highlighted findings from our survey include:
For data and insights on how consumers move and manage money, download our report, 2018 Expectations & Experiences: Household Finances.
Conducted by The Harris Poll on behalf of Fiserv, Expectations & Experiences is one of the longest running surveys of its kind and builds on years of longitudinal consumer survey data. The survey provides insight into people's financial attitudes and needs, enabling organizations to design and drive adoption of services that improve consumer financial health, loyalty and satisfaction.
Expectations & Experiences: Borrowing and Wealth Management looks at the growing number of options available to help consumers make financial decisions and the influences on consumer behavior.