Digital Documents

Transform touchpoints into relationship-builders with personalized, multi-channel communications that boost engagement and cut costs.

Streamlined digital delivery
Access a web portal to manage preferences, enrollment and consent, with optional print suppression and re-enablement designed to optimize your investment and maximize efficiency.

Continuously updated technology
Rely on Fiserv to maintain high standards in security and compliance with continuously upgraded bank-grade technology that helps maintain compliance and protect consumer information.

Cloud-based production
Use our online production management tool to create documents, track production, check inventory and control special requests while saving time and resources by managing production through one self-service tool.

Multichannel capabilities
Use metadata tagging and support multiple input formats, including PDF, AFP and line data, allowing you to optimize your investment in cross-channel development, integration, hosting and security.

Secure archiving
Meet consumer demand for document-archive services through a high-availability infrastructure with 18+ months of online document history and protected servers.

Understanding preferences for transactional communications is key

Digital document solutions to support your business 

Digital Storage

Digital document delivery services to help you archive and deliver high-volume e-documents, including statements, bills, EOBs, tax documents, reports and other transactional communications.

WC3 Client Portal

Our online production management tool and web-based client control center enables you to create document content, track production, check inventory and control special requests.

Learn more about our Output Solutions
 

Transactional Communications

Compose regulatory-compliant documents for digital and print delivery channels, including bills, statements, notices, letters, tax forms and more.

Commercial Printing

Leverage economies of scale, deep industry expertise and continuous technology investments with digital and conventional printing, finishing and fulfillment services from Fiserv.

Sourced Supplies

Streamline branch operations and reduce expenses by providing a single procurement resource for all supply needs.

Direct Marketing & Loyalty

Engage target audiences with results-driven direct marketing campaigns, one-to-one communications, loyalty programs and lead generation strategies that deliver superior return on investment.

Secure Payment Cards

Create stronger relationships with a card manufacturing and fulfillment provider that values relationships as much as you do.

Card Production for Healthcare

Reduce administrative costs and maximize productivity by outsourcing card production services. Get fast turnaround on manufacturing, personalization and fulfillment services for member ID cards, HSA, HRA and FSA cards.

Discover insights related to Digital Documents

BROCHURE
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Drive cost reduction and help improve efficiencies with electronic documents

Digital Document Advantage from Fiserv provides you the complete electronic document archival, retrieval and multichannel delivery solutions to bring efficiency to your communications processes.
POINT OF VIEW
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Smart communications: enriching accountholder experiences

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INFOGRAPHIC
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Deliver intelligent multichannel communications

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ARTICLE
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Well-timed words: monthly statements to enhance consumer engagement

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