From enrollment to payment, let Fiserv help you create, maintain and grow member engagement while adhering to the strongest risk and compliance standards, including HITRUST® CSF® certification.

Our Solution

Communicate and connect. Engage members in a need-it-now-world. Outsource to Fiserv for best-in-class welcome experiences and multi-channel delivery of retention materials, physical and mobile ID cards, explanation of benefits (EOBs) documents, wellness communications, payment services and more.


  • Welcome and retention materials: As a member communications leader working with the largest healthcare companies, Fiserv has the experience and expertise to maximize the value of your enrollment and retention materials
  • ID and HSA cards: We offer composition, personalization and production services for member ID cards, HSA, HRA and FSA cards
  • Checks, EOBs and statements: With a national footprint dedicated to multi-channel delivery, Fiserv has the scale and capacity to seamlessly manage your member communications

Have a question for us?

 For more information on Healthcare Member Advantage and other Fiserv solutions, complete the form below or call us at 800-872-7882.

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