Global Services at Fiserv

Culture and Careers

Fiserv offers an engineering and architecture centre in India that provides innovative technology solutions in fintech and payments to global clients.

We have operated in India since 2005 and have consistently delivered strong performance and innovative solutions through global delivery centers at National Capital Region, Pune, Bengaluru, Hyderabad and Chennai. We work across Fiserv in flagship solution development, testing, deployment and support.

Our focus on fostering a culture of innovation internally and through partnerships, collaboration and investments is one of the reasons we were recognized as one of the FORTUNE Magazine World's Most Admired Companies® for the eighth consecutive year. We also received awards for ‘Business Continuity Readiness’ and ‘Unlocking Centre Value (Enterprise IT)’ by Zinnov in 2020.


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Executive Leadership

Srini Krish

President, Global Services, Fiserv

Srini is responsible for leading an organization of 10,000+ engineers who provide services across engineering, infrastructure management, business process automation, product management, quality assurance, centres of excellence, business analytics and insights. With over two decades of leadership experience spanning strategy and technology innovation, Srini has been instrumental in delivering business value along with overall client satisfaction and revenue growth. 
 

Mamta Sharma

Vice President - HR Head, Global Services, Fiserv

Mamta operates as a trusted advisor to the senior leadership team across India, the U.S. and Costa Rica on all talent related dimensions. She has an illustrious record of driving transformation to build organizational depth, culture and capability. Mamta is a sponsor for Fiserv diversity and inclusion charter and plays an active leadership role in influencing progressive policies and guiding Employee Resource Groups. 

Engineering & Innovation Focus

At Fiserv, we are committed to creating differentiated value for clients by delivering a wide range of offerings through our horizontal practices. We prioritize a focus on targeted innovation, digital enablement and elevating the end-user experience with deep insights into the entire customer journey.

Fiserv associates offer integrated IT and infrastructure services that include managed application, solution development and integration, testing and deployment, intelligent automation, UX-UI, data analytics, documentation, and business analysis and insights.

As an engineering powerhouse focused on delivering client excellence, our culture of innovation is driven by rewarding and showcasing accomplishments, and celebrating our people and practices that demonstrate excellence.

Our Business Innovation Group works as an incubator to curate ideation journeys that help teams develop solutions mapped to real-world market opportunities. Our engineering and innovation leaderboard celebrate our culture – we not only shine the spotlight on work done, but individuals and teams too.


Industry Perspective

Read views from Pavan Kishore Kota Subramanya, Director Intelligent Automation, on role of RPA in financial sector.


Read views from Arun Sharma, Senior Vice President, on evolution of GCC model.

People and Culture

We have a deep-rooted culture of engineering excellence, client centricity and innovation. Our commitment to associate care is visible in everything we do for our associates – benefits, culture, growth, learning, wellness, and engagement.

At Fiserv, we focus on upskilling our associates to help them consistently push boundaries of excellence and innovation. We have a robust learning and development approach, with multiple initiatives in the form of formal training, technical tracks, domain and product workshops, and brownbag sessions to upskill. We also have weekly technology focused forums that showcase new technologies, market opportunities and trends.

We are committed to talent mobility, as we continue to build the industry’s best people platform. Our internal talent mobility program offers associates varied options to explore, learn and achieve their potential through advancement in their careers.

Our culture encourages programs and initiatives that promote an inclusive work environment while elevating talent and capabilities. Employee Resource Groups (ERGs) at Fiserv drive diversity and inclusivity, help connect associates and allow them to share perspectives and support each other to drive holistic development. For example, our Women in Leadership ERG and Unity, our LGBTQ+ ERG, led exciting programs to raise awareness, connect associates to each other and deliver learning and networking opportunities.  We pride ourselves on being an equal opportunity employer; and have a benefits portfolio that builds on our inclusive and diverse ecosystem.


Industry Perspective

Read views from Srini Krish, President, Global Services, on diverse and balanced workforce.

Fiserv Gives Back

We believe organizations are a platform for doing good. For us this is done through Fiserv Gives Back and we are proud of our global efforts towards corporate citizenship, volunteering, and community engagement. Our giving includes corporate contributions, in-kind contributions and volunteerism, while focusing on priority areas, such as expanded access to STEM education; financial literacy, social inclusion and environmental stewardship. 

 

 

 

Careers

We have a strong and diverse workforce and look to attract the finest talent available. We build and reward a high performing and engaged workforce that thrives in an inclusive and innovation focused culture. We look for strong leadership, business acumen and functional expertise while hiring executives. 

Our Technology Analyst Program is focused on attracting fresh talent from the best engineering institutes in the country thus strengthening our workforce for our rapidly changing business needs.  We also aim to increase the representation of women in our technology workforce. We run an initiative to engage women returning to work after a career break and offer specialized support to women throughout the hiring process and their career journeys.  

Our Locations

Bengaluru
Bren Optimus
No 8/2 (5th / 6th / 7th Floor),
Dr. M H Marigowda Road,
Bengaluru – 560029, Karnataka, India

Chennai
Unit # 2, Beryl Block, 6th and 7th floor,
SNP Infrastructure LLP – IT/ITES,
SEZ, Embassy Splendid TechZone,
181/183, 200 feet Pallavaram-Thoraipakkam Radial Road,
Chennai - 600043, Tamil Nadu, India

Gurugram
7th Floor, Tower - B3 - B4,
SPAZE I - Tech Park,
Sohna Road, Sector - 49,
Gurugram - 122002, Haryana, India

Noida
6th, 7th & 8th Floor, Tower C & D, 1st Floor, Tower C, Ground, 1st & 2nd Floor, Tower E,
A-44/45 Galaxy Business Park,
Sector - 62,
Noida - 201301, Uttar Pradesh, India

Pune
Trion Business Park,
Opposite CTR Factory Nagar Road, Vadgaonsheri,
Pune - 411014, Maharashtra, India

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