ZA Bank and Fiserv were recognized for “Best Digital Collaboration” for the launch of the bank’s digital debit card in Hong Kong.
The annual Asset Triple A Digital Awards program recognizes financial institutions and technology firms that have excelled in innovating and developing digital experiences for customers across Asia Pacific and the Middle East.
With the help of Fiserv, ZA Bank, Hong Kong’s first virtual bank, differentiated itself in a saturated banking landscape and drove card adoption across all demographics with an outstanding retail digital banking experience.
With VisionPlus® card issuance and management on the FirstVision platform from Fiserv, ZA Bank introduced the country’s first Visa card with customizable numbers. Unlike traditional cards that utilize card numbers pre-defined by the bank, ZA Bank customers can choose the last six digits of their own card number. There is also no CVV, expiry date or physical signature on physical card, helping to ensure safety, security, and convenience. The brand-new ZA Verify feature also allows users to verify the transactions of ZA Card within the app in seconds, giving them a smoother and safer online shopping experience.
Fiserv worked closely with ZA Bank to launch this new card within six months and provided 24/7 consultation to ZA Bank’s development team to ensure a seamless integration and user interface.
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