BEST-IN-CLASS Capabilities

Service Management for Credit Issuing

Maximize efficiency and quality across your operations team with robust cardholder servicing solutions.

KEY FEATURES

Product administration

Use web-based administration tools to easily assign work to your teams and to automate customer service, disputes resolution and collections processes.
Compliance

Tap into our expertise in regulatory and payment network requirements, leveraging systems and records built for compliance.
Intuitive design

Provide your operations team members with simple, intuitive, purpose-built service solutions to ensure efficient service interactions with your cardholders.

Reduce operational costs with a service platform built for efficiency.

Manage risk through automated fraud and non-fraud dispute resolution tools.

Improve satisfaction with solutions geared toward a better experience.

Use Cases

Intuitive, configurable, web-based solution optimized for agent workflows to help representatives service cardholders with ease and efficiency.

An automated dispute resolution platform that aligns with regulations and helps you maximize recovery rates.

A streamlined, user-friendly collections platform with automated workflows and efficiency tools to increase collection efficiency.

A purpose-built platform to assign and resolve cases that require your back-office team's time and attention.