BEST-IN-CLASS Capabilities

Card Fraud & Risk

Take control of your card risk program with comprehensive solutions tailored to your institution’s needs. Whether you prefer a dedicated team to oversee your program or need access to industry-leading tools to strengthen your in-house program, Fiserv has solutions to support your success.

From powerful authentication tools to flexible fraud scoring, dark web monitoring, insightful analytics and AI-based fraud decisioning, Fiserv offers state-of-the-art solutions that drive down losses while reducing false declines.

KEY FEATURES

Authentication before authorization

Drive digital cardholder authentication with advanced token provisioning and eCommerce authentication systems to perform identity verifications that secure digital transactions.
Fraud scoring

Leverage score-agnostic tools built on industry-standard scoring models to improve your experience. Issuers with custom scoring models can integrate them into our next-generation fraud decisioning solution.
Insightful fraud analytics

Access tailored analytics solutions, including everything from integrated applications that deliver near real-time analytics reporting and consortium views to custom analytics systems built from your fraud data.
Credit risk decisioning

Quickly assess risk and offer customized treatments for over-limit transactions, reissue and credit line increases based on historical usage. Limit loss by reviewing payment history or holding full or partial amounts and use integrated industry-standard scoring to help determine an account's risk and collections treatment.

Technology to strengthen fraud and risk posture

Quickly identify high-risk accounts and gain visibility into account-level authorization risk

Actively engage cardholders and reduce risk with advanced solutions, including customized fraud rules, scoring models and automated cardholder calls.

Get a comprehensive up-to-date view of program performance through advanced analytics tailored to meet your specific needs.

Make faster, more informed credit decisions with tools that help you quickly assess risk and tailor your response to the situation.

Use Cases

Technology to strengthen fraud and risk posture

Credit Risk Manager

Robust decisioning modules and scoring flexibility allow for flexible and real-time treatment of high-risk accounts, reissues, credit line increases, and managing payment losses and collections.

Next-Generation Fraud Decisioning

Cutting-edge fraud decisioning solutions that leverage AI and machine learning to identify fraud patterns and mitigate threats to boost consumer confidence when spending while working to keep false positives and fraud losses low.

Dark Web Monitoring

A team of cyberthreat intelligence analysts scouring the dark web to find high-risk cards being sold for fraud. Insights are integrated into your authorization decisioning in real time.

Fraud Detection and Cardholder Contact

Fraud alerts sent via SMS, email, voice – delivered by Fiserv or your call center agents using integrated tools from Fiserv.

Fraud Managed Services

A fully outsourced solution to combat fraud with an experienced team of Fiserv experts offering a broad view of trends to monitor and react to fraud on your behalf.