Global Services at Fiserv

 

Driving engineering and innovation excellence

 

Alumni Connect

Are you a former colleague from Global Services, Fiserv? We welcome you to join the Alumni community. 

Fiserv offers an engineering and architecture centre that provides innovative technology solutions in fintech and payments to global clients.

 

Global Services works across Fiserv for flagship solution development, testing, deployment and support, provided by associates in India and the U.S. We have operated in India since 2005 and have consistently delivered strong performance and innovative solutions through global delivery centers at Bengaluru, Chennai, National Capital Region and Pune that support clients around the world.

We also offer a complete spectrum of infrastructure and application management services across multiple solutions and platforms; and manage product engineering for several Fiserv solutions. Our Finance Shared Services and Integrated Business Services support key processes across the enterprise.

Recognizing our leadership in innovation and financial soundness, Fiserv is proud to be recognized by Fortune Magazine® as one of the World’s Most Admired CompaniesTM 2023. In recognition of our outstanding work culture, Fiserv received the Great Place To Work® Certificate 2023. In 2023 and 2022, Wequity recognized our efforts to create an inclusive workplace, naming us one of the Most Inclusive Organizations for Women in Tech and we received a Silver Award in the India Workplace Equality Index of Top Employers 2023 and 2022. We were honored for our commitment to engineering excellence, with the ‘Innovation with Impact’ award at nasscom GCC Conclave 2023 and were also recognized at The Economic Times DataCon Summit 2022 for Innovative Use Cases of Analytics/AI/ML, reflecting on our commitment towards client delivery excellence. 

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Great Place To Work. Certified FEB 2023 - FEB 2024 INDIA

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QUICK LINKS:   Executive Leadership    |   Engineering and Innovation    |   People and Culture    |   Fiserv Gives Back    |   Careers    |   Our Locations

 

More than 35 years of fintech and payments leadership

 

Fiserv enables money movement for thousands of financial institutions and millions of people and businesses in a world that never powers down.

 

100M

digital banking users

nearly

6M

merchant locations globally

more than

12,000

financial transactions per second

nearly

10,000

financial institution clients

Executive Leadership
 

Srini_Krish_0421

Srini Krish
President, Global Services, and Global Practice Leader for Implementations, Fiserv

Srini is responsible for leading an organization of 8,000 engineers who provide services across engineering, infrastructure management, business process automation, product management, quality assurance, centres of excellence, business analytics and insights. With over two decades of leadership experience spanning strategy and technology innovation, Srini works to deliver business value along with overall client satisfaction and revenue growth. 

Mamta_Sharma_0421

Mamta Sharma
Senior Vice President, HR Head, Global Services

Mamta is an advisor to the senior leadership team across India on all talent-related dimensions. She has a record of driving transformation to build organizational depth, culture and capability. Mamta is a sponsor for the Fiserv diversity and inclusion charter and plays an active leadership role in influencing progressive policies and guiding Employee Resource Groups.

Engineering and Innovation Focus

 

At Fiserv, we are committed to creating differentiated value for clients by delivering a wide range of offerings through our horizontal practices. We prioritize a focus on targeted innovation, digital enablement and elevating the end-user experience with deep insights into the entire customer journey.

Fiserv associates offer integrated IT and infrastructure services that include managed application, solution development and integration, testing and deployment, configuration and implementation, intelligent automation, UX-UI, data and analytics, documentation, and business analysis and insights.

Hacker at laptop coding for charity at hackathon

With a focus on delivering client excellence, our culture of innovation is driven by rewarding and showcasing accomplishments, and celebrating our people and practices that demonstrate excellence.

Our Business Innovation Group works as an incubator to curate ideation journeys that help teams develop solutions mapped to real-world market opportunities. Our engineering and innovation leaderboard celebrate our culture – we not only shine the spotlight on work done, but individuals and teams too.

 

 

Industry Perspectives

 

People and Culture

 

We have a deep-rooted culture of engineering excellence, client centricity and innovation. As a family-first organization, our commitment to associate care is visible in everything we do for our associates – benefits, culture, growth, learning, wellness, and engagement. We are deeply committed to our diversity and inclusion strategy, and continuously work towards creating an inclusive work environment that encourages originality and celebrates diversity. Read more about our focus on diversity & inclusion.

At Fiserv, we focus on upskilling our associates to help them consistently push boundaries of excellence and innovation. We have a robust learning and development approach, with multiple initiatives in the form of formal training, technical tracks, domain and product workshops, and brownbag sessions to support upskilling. We also have weekly technology focused forums that showcase new technologies, market opportunities and trends.

 Project# Images for the Fiserv Global Services Website

 

We are committed to talent mobility, as we continue to build the industry’s best people platform. Our internal talent mobility program, Find Your Next, offers associates varied options to explore, learn and achieve their potential through advancement in their careers.

Our culture encourages programs and initiatives that promote an inclusive work environment while elevating talent and capabilities. Employee Resource Groups (ERGs) at Fiserv drive diversity and inclusivity, help connect associates and allow them to share perspectives and support each other to drive holistic development. For example, our Women Impact Network ERG; Unity, our LGBTQ+ ERG; Thrive, Disability Leadership Council; and YoPro, Young Professional Council India Chapter lead exciting programs to raise awareness, connect associates to each other and deliver learning and networking opportunities.  We pride ourselves on being an equal opportunity employer and have a benefits portfolio that builds on our inclusive and diverse ecosystem.

 

 

People and Culture Perspectives

 

 Project# Images for the Fiserv Global Services Website

Read views from leaders at Fiserv:

Fiserv Gives Back

 

We believe organizations are a platform for doing good. For us, this is done through Fiserv Gives Back and we are proud of our global efforts towards corporate citizenship, volunteering, and community engagement. Our giving includes corporate contributions, in-kind contributions and volunteerism, while focusing on priority areas, such as expanded access to STEM education, financial literacy, social inclusion and environmental stewardship. 

Careers

 

We have a strong and diverse workforce and look to attract the finest talent available. We build and reward a high performing and engaged workforce that thrives in an inclusive and innovation focused culture. We look for strong leadership, business acumen and functional expertise while hiring executives.

Our Technology Analyst Program is focused on attracting fresh talent from the best engineering institutes in the country thus strengthening our workforce for our rapidly changing business needs. We also aim to increase the representation of women in our technology workforce. Our Forward for Her initiative engages women returning to work after a career break and offer specialised support to women throughout the hiring process and their career journeys.

 

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Our Locations

 

Bengaluru
Bren Optimus
No 8/2 (5th / 6th / 7th Floor),
Dr. M H Marigowda Road,
Bengaluru – 560029, Karnataka, India

Gurugram
1st Floor, Tower-A,
SPAZE I - Tech Park, Sector 49
Sohna Road, 
Gurugram - 122002, Haryana, India

Pune
The Square Business Chambers,
Opposite CTR Factory Nagar Road, Vadgaonsheri,
Pune - 411014, Maharashtra, India

Chennai
Unit # 2, Beryl Block, 6th and 7th floor,
SNP Infrastructure LLP – IT/ITES,
SEZ, Embassy Splendid TechZone,
181/183, 200 feet Pallavaram-Thoraipakkam Radial Road,
Chennai - 600043, Tamil Nadu, India

Noida
6th, 7th & 8th Floor, Tower C & D, 1st Floor, Tower C, Ground, 1st & 2nd Floor, Tower E,
A-44/45 Galaxy Business Park,
Sector - 62,
Noida - 201301, Uttar Pradesh, India

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