DNA Platform

COVID-19 Preparedness

With the rapidly evolving COVID-19 situation, we're all facing unprecedented disruption to the way we live and work. As your trusted partner, we offer a dedicated resource center to share helpful information and preventative measures that may assist your business in navigating these complicated times. 

In a world of changing consumer needs and expectations, financial institutions require account processing platforms to streamline operations, quickly adapt to changing business needs and manage the highly flexible relationships that exist between people, businesses and accounts – in real time

DNA® from Fiserv provides a state-of-the-art technology foundation designed around the consumer to help you attract and retain accountholders, reduce expenses and boost ROI. With an open architecture built for expansion and customization, DNA maximizes your options.


Open Architecture and APIs

DNA offers an extensible system with an open architecture that enables easy integration and customization, delivering the flexibility to add third-party solutions or tailor the platform to your needs. DNA also provides a wide range of customization and enhancement possibilities through the DNAcreator® toolkit and the DNAappstoreTM.

High-Performance, Relational Database

The DNA data model is organized around people and relationships, not accounts, giving you a 360-degree view of each accountholder to better create, grow and retain relationships. 

Modern, Standards-Based Components

DNA is built on advanced industry standard technology that provides unlimited scalability and operational flexibility along with access to advanced analytic applications.

Real-Time Continuous Processing Capabilities

DNA delivers unrivaled real-time performance by executing and storing transactions as they occur. This capability ensures consistently up-to-date customer/member, account and transaction data across all channels and supports rapid data analysis. DNA also enables real-time data backup for increased operational flexibility.

Intelligent User Interface (IUX)

DNA provides an intelligent user interface that offers a quantum leap forward in enabling ease of use and efficiency for your employees. Users gain an intuitive, touch-enabled experience on a desktop, laptop, tablet or smartphone.

DNA Resources

As a member of the DNA family, you have access to a multitude of resources including Spotlight on DNA where you can register for webinars, view replays and learn about timely topics. You can also access the Financial Institution Community, a vibrant virtual community of DNA clients created to help answer questions and provide advice during and after your implementation.

DNA Commercial Banking

DNA is more than just a core account processing platform. It is a fully integrated corporate banking solution from the front office to the back office.  


Hawaii State Federal Credit Union Transforms the Branch Experience

Faced with designing a branch in a small footprint, Hawaii State Federal Credit Union decided to leverage technology to help deliver a full-service member experience. The credit union installed Interactive Branch Kiosks equipped with VerifastTM biometric palm authentication with integration to the DNA® core account processing platform from Fiserv.

Learn more

Seattle Credit Union Transforms Branch Experience with DNA

Seattle Credit Union reimagined the branch experience for members, advancing from traditional teller lines to a modern, active and engaged financial community hub.

Learn more

DNA experts discuss the latest best practices and solutions

Learn More

Find Out How to Digitally Transform your Financial Institution with DNA from Fiserv

Implementing the DNA core account processing platform will allow your financial institution to streamline operations, quickly adapt to changing business needs, manage complex relationships that exist between people, business and accounts – in real time and through all channels.