In a world of changing consumer needs and expectations, financial institutions require account processing platforms to streamline operations, quickly adapt to changing business needs and manage the highly flexible relationships that exist between people, businesses and accounts – in real time
DNA® from Fiserv provides a state-of-the-art technology foundation designed around the consumer to help you attract and retain accountholders, reduce expenses and boost ROI. With an open architecture built for expansion and customization, DNA maximizes your options.
DNA offers an extensible system with an open architecture that enables easy integration and customization, delivering the flexibility to add third-party solutions or tailor the platform to your needs. DNA also provides a wide range of customization and enhancement possibilities through the DNAcreator® toolkit and the AppMarketTM.
The DNA data model is organized around people and relationships, not accounts, giving you a 360-degree view of each accountholder to better create, grow and retain relationships.
DNA is built on advanced industry standard technology that provides unlimited scalability and operational flexibility along with access to advanced analytic applications.
DNA delivers unrivaled real-time performance by executing and storing transactions as they occur. This capability ensures consistently up-to-date customer/member, account and transaction data across all channels and supports rapid data analysis. DNA also enables real-time data backup for increased operational flexibility.
DNA provides an enhanced user interface that offers a quantum leap forward in enabling ease of use and efficiency for your employees. Users gain an intuitive, touch-enabled experience on a desktop, laptop, tablet or smartphone.
As a member of the DNA family, you have access to a multitude of resources including Spotlight on DNA where you can register for webinars, view replays and learn about timely topics. You can also access the Financial Institution Community, a vibrant virtual community of DNA clients created to help answer questions and provide advice during and after your implementation.
DNA is more than just a core account processing platform. It is a fully integrated corporate banking solution from the front office to the back office.
Faced with designing a branch in a small footprint, Hawaii State Federal Credit Union decided to leverage technology to help deliver a full-service member experience. The credit union installed Interactive Branch Kiosks equipped with VerifastTM biometric palm authentication with integration to the DNA® core account processing platform from Fiserv.
Seattle Credit Union reimagined the branch experience for members, advancing from traditional teller lines to a modern, active and engaged financial community hub.
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