PEP+®: Direct enables PEP+ clients to provide frequently used functions to consumers through their channel of choice, providing financial institutions greater consistency in their user experiences, expanded delivery channels and flexibility to meet consumers' changing needs.
As financial institutions attempt to differentiate themselves, the focus on customer and member experience and ease-of-use has become increasingly important. APIs allow financial institutions to provide commonly used, value-added services in a manner consistent with their institutions' brand identities and usability standards, with minimal friction in the user experience. PEP+: Direct will be that API layer that allows access to several frequently used ACH functions.
Consumers expect exceptional online experiences from their financial institutions. To help meet these evolving needs, here are a few of the APIs that Fiserv delivers through our PEP+: Direct platform:
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