Enterprise Content Management

Fiserv supports you in every aspect of your transition to a digital back office, with enterprise content management solutions that improve operational efficiency, streamline business processes, improve electronic records management and increase profitability.

There's more to becoming a truly digital institution than just digitizing forms and customer statements.

To get the full efficiency and cost-savings benefits of digital transformation, you need a comprehensive system for processing, storing, notating and retrieving documents across your enterprise, along with the tools to manage critical business content and processes. These systems must provide automation to help streamline key business processes, but also improve every aspect of working with electronic records, including reporting, auditing, security and compliance issues. We can help.

Our solutions help you simplify, secure and improve the efficiency of paperless document storage. When used in its entirety, our document management and process automation solutions organize and control all the content throughout your institution. You'll make more informed decisions and better manage risk – two crucial components to greater profitability and improved business operations.

Enterprise Content Management improves business operations in three important ways:

Process Automation

Automate manual processes that you pay back-office staff to do today, reducing the chance of clerical errors and driving better business decisions, faster.


Fiserv monitors compliance specific to the financial services market, making updates to our solutions as needed - so you can rest assured that you're always playing by the rules.

Digital Archive

Eliminate paper, reduce storage costs, and improve service levels through anytime access to documents and reports made available with document imaging.

Automated, content-driven processes to enable your digital back office

Save time and lower
operating costs

Increase operational
efficiency and
consumer satisfaction

Eliminate manual, 
repetitive tasks

Create cross-enterprise 

Improve governance, 
risk and compliance

Transition to 
automated processes 
and workflows

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