Interactive Branch Kiosk

Interactive Branch Kiosk from Fiserv streamlines branch operations by moving many teller transactions to self-service channels, creating a modern experience that provides more valuable customer interactions, more convenience and extended branch hours. 

Think of Interactive Branch Kiosk like a super-ATM. While ATMs can only do a limited set of transactions, Interactive Branch Kiosk can perform cash and check transactions in addition to credit card applications, loans and much more. They free up branch staff to focus on providing advice and revenue-generating activity instead of performing low-value transactions and counting cash.


Give Consumers the Service They Demand – Anywhere, Anytime

 

 

Enhance customer service

Enable consumers to self-serve their immediate needs

Add convenience and availability to your offerings

Free up branch staff for more productive face-to-face interactions


Transform your branch 

Reduce branch footprint, operating costs and staffing requirements

Extend branch hours when deployed to an exterior location

Enable "branch-in-a-box" services 


Hassle-free integration

Fully integrates with Fiserv core solutions and card services

Ensure immediate and secure transactions

Supports Verifast™ biometric authentication

Backed by comprehensive hardware, software and services


Benefits

With Interactive Branch Kiosk, you can provide on-demand access to extended services and address other needs that typically require consumers to walk past an ATM and go into the branch for service, along with the flexibility of extended hours.

Fiserv is helping us advance our branch strategies so we can deliver a unique experience and allow our members to interact in the way that is most convenient for them. 

- Andy Joneson, Vice President of Technology, Members Cooperative Credit Union


Hit the Target With Your Branch Strategy
 

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Financial institutions are taking a fresh look at the brick-and-mortar branch – location, size, offerings, staffing and technology – to create a new banking experience for their accountholders

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Trends in Retail Banking: Navigating the Transformation

People are still using the branch, but their expectations for how and when they use their financial institutions are changing

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