Virtual Banking Assistant

Grow and engage with an AI-driven, conversational virtual assistant.

Virtual Banking Assistant from Fiserv enables you to deliver intelligent, AI-driven conversational experiences to grow, retain, and engage your consumers while reducing your call center costs. This dynamic, innovative platform engages your consumers conversationally through any channel or application; your digital banking app, Alexa, Google HomeTM, Facebook Messenger, etc., understanding messy, unknown language and promoting financial health while gaining actionable insights.

 

 


Features:



Out-of-the-box
Artificial Intelligence 


Deliver a low-code platform that leverages conversational design and an intuitive user experience.



Financially Trained Brain 


Leverage conversational AI that understands financial context and provides real-time banking assistance across all channels.



Contextual, Natural
Language Understanding 


Support multi-turn conversations and complex conversational flows. Freeform Dialogue enables natural, unconstrained conversations.



Consumer Self-Service &
Dynamic Financial Information


Increase digital interactions and reduce your
cost-to-serve with 24/7 customer service.
Guide people's future spending and saving by providing actionable, proactive insights.


Analytics Dashboard &
Optimization Tools


Gain actionable insights
to reduce cost-to-serve
and generate revenue.

 

 

Related Content

Grow and Engage With Conversational, AI-Driven Virtual Banking

Deliver intelligent, AI-driven conversational experiences to grow, retain and engage your consumers while reducing call center costs.

Download the brochure

Have a question for us?

For more information on Virtual Banking Assistant, complete the short form below.

For information about other solutions, use the Contact Us Page.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.