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Investigative analysts collaborate with you to determine appropriate solutions and strategies to mitigate your risk exposure.
Distinct service tiers provide the tools and support you need to assess potential effects of specific fraud situations affecting your cardholders and create a response plan.
Risk management strategies that cross organizational silos offer a seamless, multilayered defense against evolving fraud scenarios for improved detection and operational
Daily monitoring, analysis and reporting of identified fraud risk patterns, along with regular reviews, provide a powerful approach to fighting fraud.
Achieve a balanced approach to risk management that minimizes fraud impacts and improves cardholder satisfaction.
Receive insights to proactively detect emerging fraud trends.
Reduce your card fraud exposure and loss‑of-fee income.
Get a single point of contact for risk questions.
Connect a wide range of consumer financial activity to create an in-depth profile of your cardholders -- and identify unusual or suspicious activities that might indicate fraud.
Offer best-in-class in-person servicing paired with reporting, insights and enhanced authentication tools configured to your brand standards.
Discover insights related to this card risk office
Solutions and analyst help reduce risk and improve member experience
Western New York Federal Credit Union developed risk mitigation strategy, reduced fraud losses and improved member service with Card Risk Office from Fiserv.
A winning formula in the fight against card fraud
Reducing card fraud while approving transactions is a delicate but critical balance to maintain.
Card Risk Office
Card Risk Office from Fiserv complements payment industry standards such as EMV and tokenization, and provides direct access to experienced risk analysts.
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