The Many Ways to Pay
Paying the bills and paying other people are necessary parts of everyday life for most adults. Whether it's mobile or online bill pay, person-to-person payments or even the occasional check, understanding how and why people pay the way they do is critical to meeting their expectations for seamless and secure experiences.
For data and insights on payments preferences, download our report, 2017 Expectations & Experiences: Consumer Payments.
What drives how people manage money? Find out in 2017 Expectations & Experiences: Household Finances
How do people want financial services? Find out in 2016 Expectations & Experiences: Channels and New Entrants
Conducted by Harris Poll on behalf of Fiserv, Expectations & Experiences is one of the longest running surveys of its kind and builds on years of longitudinal consumer survey data. The survey provides insight into people's financial attitudes and needs, enabling organizations to design and drive adoption of services that improve consumer financial health, loyalty and satisfaction.