ABNB FCU Builds a Unified, Automated Future with Data Compass™
This credit union overcame siloed data and disconnected operations to inform better decisions.
ABNB FCU wanted to build trust in their data, to make it accessible across the organization and transform the data function from a cost center into a strategic enabler. This case study reveals how Data Compass from Fiserv provided ABNB with:
- Enterprise-wide data access – ABNB was able to consolidate core and channel data, giving teams a single source of truth
- Automated member communications – Using Snowflake and Power Automate, ABNB built an automated workflow that fulfilled communication functions without manual intervention
- Cost-efficient architecture – ABNB reduced compute costs while maintaining performance on high-traffic reports
- Real-time decision support – With dashboards and self-service tools, credit union staff can now get questions answered on the fly, without waiting on IT or BI teams
“We used to wonder how we’d get out of using Excel. Now we’re managing billions of rows of data and using it to drive real change.”
– Tyler Foley, Director of Business Intelligence, ABNB FCU