Last Update Posted: July 29, 2019
Fiserv, Inc. recently acquired First Data Corporation. Until further notice, the privacy notices provided by First Data Corporation, including those at https://www.firstdata.com/en_us/about-first-data/careers-home.html, remain applicable to applicants for work with legacy First Data companies.
This Recruitment Privacy Notice for Residents of the European Economic Area applies to EEA applicants for work with all other Fiserv companies.
We respect the privacy rights of individuals and are committed to handling personal information responsibly and in accordance with applicable law. It is important that you read all of this Notice carefully as it sets out how Fiserv, Inc. on behalf of itself and its affiliated companies, including your prospective employer (collectively "the Company", “Fiserv, " "we" or "us") handles “personal information"? (information relating to an identified or identifiable natural person) that we hold about applicants who reside in Member States of the European Economic Area (collectively referred to as "you"). The term "applicants" is used in this Notice to refer to anyone who applies for a job role, joins our talent community, signs up for a job alert, or who otherwise seeks to carry out work with or for us (whether on a permanent or non-permanent basis).
If you are in any doubt, or have any comments or questions about this Notice, please contact us using the contact details set out at Section 9 below.
2. Types of personal information we collect when you apply
Information that we collect automatically
You can visit the recruitment section of our website https://www.careers.fiserv.com ("Website") and search for jobs without providing personal information. However, we do collect certain information automatically from your device when you visit our Website. For further information, please see the privacy notice that applies to the use of our Website at https://www.fiserv.com/en/about-fiserv/privacy-notice.html.
Personal Information collected from you
The types of personal information we collect and process when you apply for a job role, join our talent community or sign up for a job alert with Fiserv includes (but is not limited to):
As a general rule, during the recruitment process, we try not to collect or process any of the following: information that reveals your racial or ethnic origin, religious, political or philosophical beliefs or trade union membership; genetic data; biometric data for the purposes of unique identification; or information concerning your health/sex life ("Sensitive Personal Information"), unless authorised by law or where necessary to comply with applicable laws.
However, in some circumstances, we may need to collect, or request on a voluntary disclosure basis, some Sensitive Personal Information for legitimate recruitment-related purposes: for example, information about your racial/ethnic origin, gender and disabilities for the purposes of equal opportunities monitoring (for public interest purposes and in accordance with relevant law), to comply with anti-discrimination laws and for government reporting obligations; or information about your physical or mental condition to consider accommodations for the recruitment process and/or subsequent job role. You may provide, on a voluntary basis, other Sensitive Personal Information during the recruitment process.
In general, we will only collect Sensitive Personal Information where authorised by law or where necessary to comply with applicable laws.
Personal information collected from other sources
Usually you will have provided the information we hold about you but there may be situations where we collect personal information or Sensitive Personal Information from other sources. For example, we may collect the following:
(in each case, where permissible and in accordance with applicable law).
3. Purposes for processing personal information
We collect and use this personal information primarily for recruitment purposes – in particular, to identify you as potential talent and gauge your interest in our open opportunities, determine your qualifications for employment and to reach a hiring decision. This includes assessing your skills, qualifications and background for a particular role, verifying your information, carrying our reference checks or background checks (where applicable) and to generally manage the hiring process and communicate with you about it.
If you are accepted for a role at Fiserv, the information collected during the recruitment process will form part of your ongoing staff member record and will be processed in accordance with our Staff Privacy Notice.
4. Who we share your personal information with and transfers abroad
We take care to allow access to personal information only to those who require such access to perform their tasks and duties, and to third parties who have a legitimate purpose for accessing it. Whenever we permit a third party to access personal information, we will implement appropriate measures to ensure the information is used in a manner consistent with this Notice and that the security and confidentiality of the information is maintained.
Sharing with affiliated companies
We may share your personal information with Fiserv affiliates around the world in order to administer our recruitment processes and store data.
Sharing with third party service providers
We may make certain personal information available to third parties who provide services relating to the recruitment process to us, including:
(ii) Sharing with other third parties
We may make certain personal information available to other third parties, including:
In some cases, the use and sharing described above may result in your personal information being transferred internationally, including from the European Economic Area to a country outside it (usually the United States, with some access as needed for support purposes by a Fiserv affiliate in India). These countries may have data protection laws that are different than the laws of your country (and, in some cases, may not be as protective).
However, for inter-Company transfers, we have entered into inter-Company agreements which implement the European Commission's Standard Contractual Clauses, which are available through the European Commissioner's website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en, and which impose by contract the essential elements of EEA legal protections for personal information. Fiserv, Inc. and its affiliates also bind third parties outside the EEA with whom we share your personal information to contracts that include these clauses.
5. Legal basis for processing personal information
Our legal bases for processing personal information as described above include one or more of the following:
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided in Section 9 below.
6. Data retention periods
Personal information will be stored in accordance with applicable laws and kept as long as needed to carry out the purposes described in this Notice or as otherwise required by applicable law. Generally this means your personal information will be retained:
7. Your data privacy rights
You may exercise the rights available to you under applicable data protection laws as follows:
8. Updates to this Notice
This Notice may be updated periodically to reflect any necessary changes in our privacy practices. In such cases, we will inform you, post a new notice here, and indicate at the top of the Notice when it was most recently updated.
9. Contact details
Please address any questions or requests relating to this Notice to GDPR@fiserv.com or alternatively, you can raise any concerns with your contact at the Company for recruitment.