The orchestration layer is essentially the “brains” that delivers value, hyper-personalization and consistent interactions to the engagement layer/channels. It houses the “value streams” of your business, making intelligent use of data to provide better customer service, boost sales and grow relationships. This three-layer setup is all open and API-enabled, meaning that new products and fintech connections are easy to add and efficient to manage. 

Data Compass from Fiserv is a fully scalable and secure, cloud-based data management solution. It ensures that your financial institution isn’t just collecting data, but is also equipped to understand and leverage it. Whether you choose reporting options from Fiserv or bring your own business intelligence tools, Data Compass is a flexible and scalable foundation to support your data strategy now and into the future.

As financial institutions continue to face stiff competition and increased pressure to meet consumer expectations, they need to constantly scan the horizon for ever-changing consumer needs, as well as industry disruptors that threaten their success. 

Fintech partnerships offering future-ready technology and services can help financial institutions build a broader financial services ecosystem on the foundation of their core processing systems. Equipped in this way, institutions will be better able to meet consumer expectations for innovative, differentiated experiences – including those of the coming generation of newly banked consumers.