Government

Government agencies face extraordinary pressure to manage costs, create efficiencies and meet constituent expectations for a streamlined, secure experience. 

Government Services from Fiserv makes it easier for agencies and organizations of all sizes to manage financial transactions. With more than 35 years of leadership in fintech and payments, Fiserv partners with government entities to help move money quickly and securely.

Fiserv can help you streamline operation with solutions that seamlessly enable virtually any type of billing and payment need, whether it’s from the back office or the payment counter, online or on the phone, in the mobile wallet or in the mail. Transaction volume and solutions are tailored to your unique needs and many agencies can take advantage of streamlined contracting options. From processing job-saving SBA Paycheck Protection Program loans to delivering card-based economic impact payments, government agencies of all sizes depend on Fiserv for fast, reliable services their constituents can depend on. 

 

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Save Time and Money With an NCPA-Approved Provider

Fiserv is an approved national vendor for billing and payment services to thousands of National Cooperative Purchasing Alliance (NCPA) members. From school districts and local governments to health care organizations and federal agencies, entities of all sizes are eligible to utilize Fiserv purchasing contracts. Where the law allows, these entities are able to skip the costly and time-consuming RFP process and engage approved providers like Fiserv.

Fiserv Solutions in Action

We work with government agencies and government-affiliated entities of all sizes and jurisdictions. This includes federal, state and local agencies, as well as utilities, higher education institutions and health care organizations.

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145 million

bill payments processed

$75 trillion

moved annually

100 million +

digital banking users

93 billion

transactions

A Complete Solution

Constituents expect a unified billing and payments experience that allows them to access information and complete payments whenever, wherever and however they want. Billing organizations need secure solutions they can trust, cost management and process automation.

As a single provider with unmatched scale, our comprehensive billing and payments technology can help you reduce costs, increase efficiencies, improve processes, facilitate integration with existing systems, enhance the end-user experience and mitigate fraud.

 

Transactional Documents

Communications solutions include regulatory-compliant documents for digital and print delivery channels, including bills, statements, notices, letters, tax forms and more.

 

Multi-Channel Payment Solutions

BillMatrix® is a configurable, multi-channel, hosted or API managed solution that provides the flexible, easy-to-use billing and payment tools constituents expect.

 

In-Person Payments

CheckFreePay enables walk-in payments across a network of more than 30,000 retail locations allowing constituents to make payments in cash even when biller payment offices are closed.

 

eBill Distribution

More than 65 million people enjoy on-demand digital access to their bills through our eBill DistributionTM solution.

 

Mobile Billing

In an anytime, anywhere world, constituents can have bills, statements and other communications delivered straight to their mobile wallets. 

 

Merchant Processing

From the DMV to the rec center, government offices across the country offer fast, easy omnichannel payments with Clover, our innovative point of sale solution.

 

Secure Data and Payments

Government agencies are a prime target for increasingly sophisticated cybercriminals. The volume of personally identifiable information and payments data, decentralized and legacy systems, and limited budgets to support robust internal security resources make the government sector especially vulnerable.

We are committed to protecting your organization and your constituents with secure solutions that have passed significant third-party audit scrutiny and meet full PCI compliance. We are a HITRUST certified, PCI Certified Level 1 Service Provider that maintains adherence to the most rigorous requirements. Learn more.


Streamlined Back-Office Operations

Reduce cost and improve efficiency with solutions designed to streamline the business of government. For example, automated bill presentment is a customizable billing solution with real-time reporting that allows us to use your data feed to present your bills in any format and channel. Automated reconciliation solutions reduce risk of write-offs and errors, while increasing productivity by automating the entire financial close process from any source of data.

Have a question for us?

For more information on Government solutions from Fiserv, complete the form below or call us at 800-872-7882.

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