Zelle. This is how money moves®
Person-to-person (P2P) payments have revolutionized the way consumers exchange money, with the number of users growing exponentially. Once a nice-to-have, digital P2P payments have become a must-have solution for financial institutions.
Taking the industry by storm: The adoption of P2P applications is growing at rates U.S. retail banking
has not seen since the rush to launch debit cards in the late '80s and early '90s.
of U.S. consumers
made an electronic
P2P payment in 2017
P2P transaction
volume expected to reach
$261 billion by 2019
By 2020, 2 out of 3
adults will use a P2P
service annually
Sources: Digital Person-to-Person Payments in the U.S., Aite Group, 2017 | P2P Market Sizing, Javelin, 2017
Mobile made all the difference.
Though P2P payment technology has been around for more than a decade, its recent
popularity was spurred by the adoption of mobile phones and tablets.
Mobile P2P payment volume (in dollars) has grown by over
39 percent over the past three years.
Source: P2P Market Sizing, Javelin, 2017
Along with universal appeal, P2P payment
products are bridging the generation gap.
mobile P2P payment solutions by generation:
Source: Digital Tracker Study, Early Warning Services, LLC, July 2018
Zelle Network® by the numbers
more than
100,000
users enrolling daily
433
million transactions
processed in 2018
$119
billion in payments
in 2018
Source: Zelle Network
Users of P2P payment services are more likely to have a greater number of revenue-producing services at their primary financial institution.
P2P payment usage
Number of revenue-producing services at primary financial organization
Source: Expectations & Experiences: Consumer Payments, Fiserv, 2017
Zelle® not only benefits consumers, but financial institutions as well.
Ubiquity for consumers
Customer retention and attraction
Website and mobile app monetization
Fast payments
Cash-expense reduction
What you get with Fiserv as your partner ...
Turnkey Service for Zelle
Reduces implementation complexity and delivers fast time to market
Experience
Built and enabled P2P payments for more than 2,600 financial institutions
Digital money movement specialists
30 billion digital payments anually and more the $75 trillion moved annually
Risk management expertise
Best-in-class tools and practices
Implementation timing may vary by financial institution
Your consumers are calling for a fast, safe and easy way to send money to friends and family.
Give them a best-in-class experience with Zelle.
Have a question for us?
For more information on Turnkey Service for Zelle, call us at 800-872-7782 or contact us at Zelle@fiserv.com.
