Zelle. This is how money moves




Person-to-person (P2P) payments have revolutionized the way consumers exchange money, with the number of users growing rapidly. Once considered a nice-to-have, digital P2P payments have become a must-have solution for financial institutions.

Taking the industry by storm: The adoption of P2P applications is growing at rates U.S. retail banking has not seen since the rush to launch debit cards in the late '80s and early '90s.




Mobile makes all the difference.



Though P2P payment technology has been around for more than two decades, its recent popularity was spurred by the adoption of mobile phones and tablets.

Mobile P2P transaction value is projected to grow 55 percent over three years.


Source: eMarketer Forecast, October 2019


P2P payment products are bridging the generation gap

Percentage of consumers who have used online or mobile P2P payment solutions by generation:


Generation X

Baby Boomers

Source: Digital Tracker Study, Early Warning Services, LLC, July 2018

Zelle Network® by the numbers


more than


enrolling daily



743 million

transactions in

2019, up 72%

over 2018



$187 billion

processed in 2019,

up 57% over 2018


Source: Zelle Network Reporting



People who use their financial organizations' P2P service
tend to use more revenue-producing services overall

(Percentage indicating they have the specified number of services at their primary financial organization)



Zelle not only benefits consumers, but financial institutions as well

Ubiquity for consumers

Customer retention and attraction

Website and mobile app monetization

Fast payments

Cash-expense reduction 

What you get with Fiserv as your partner

 Turnkey Service for Zelle

Reduced implementation complexity and fast time to market


 Digital money movement specialists

30 billion digital payments annually and more the $75 trillion moved annually


Built and enabled P2P payments for more than 2,600 financial institutions


 Risk management expertise 

Best-in-class tools and practices

Implementation timing may vary by financial institution

Your consumers want a fast, safe and easy way to send money.
Give them a best-in-class experience with Zelle.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Have a question for us?

For more information about Turnkey Service for Zelle, call us at 800-872-7882 or contact us at Zelle@fiserv.com.

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