Zelle. This is how money moves®

Person-to-person (P2P) payments have revolutionized the way consumers exchange money, with the number of users growing exponentially. Once a nice-to-have, digital P2P payments have become a must-have solution for financial institutions.

Taking the industry by storm: The adoption of P2P applications is growing at rates U.S. retail banking
has not seen since the rush to launch debit cards in the late '80s and early '90s.


of U.S. consumers
made an electronic
P2P payment in 2017

 


P2P transaction
volume expected to reach
$261 billion by 2019

 

By 2020, 2 out of 3
adults will use a P2P
service annually

 

Sources: Digital Person-to-Person Payments in the U.S., Aite Group, 2017 | P2P Market Sizing, Javelin, 2017

 

Mobile made all the difference.

Though P2P payment technology has been around for more than a decade, its recent
popularity was spurred by the adoption of mobile phones and tablets.

Mobile P2P payment volume (in dollars) has grown by over
39 percent over the past three years.


Source: P2P Market Sizing, Javelin, 2017


Along with universal appeal, P2P payment
products are bridging the generation gap.

 
Percentage of consumers who have used online or
mobile P2P payment solutions by generation:
 

 

 

 

Source: Digital Tracker Study, Early Warning Services, LLC, July 2018
 


Zelle Network® by the numbers

more than

100,000

users enrolling daily

433

million transactions

processed in 2018

$119

billion in payments

in 2018


Source: Zelle Network

Users of P2P payment services are more likely to have a greater number of revenue-producing services at their primary financial institution.

P2P payment usage

Number of revenue-producing services at primary financial organization

 

 

Source: Expectations & Experiences: Consumer Payments, Fiserv, 2017


Zelle® not only benefits consumers, but financial institutions as well.

  


Ubiquity for consumers


Customer retention and attraction

Website and mobile app monetization


Fast payments


Cash-expense reduction

  

 

What you get with Fiserv as your partner ...


Turnkey Service for Zelle

Reduces implementation complexity and delivers fast time to market


Experience


Built and enabled P2P payments for more than 2,600 financial institutions


Digital money movement specialists

30 billion digital payments anually and more the $75 trillion moved annually


Risk management expertise

Best-in-class tools and practices


Implementation timing may vary by financial institution

 

Your consumers are calling for a fast, safe and easy way to send money to friends and family.
Give them a best-in-class experience with Zelle.

 

 

Have a question for us?
For more information on Turnkey Service for Zelle, call us at 800-872-7782 or contact us at Zelle@fiserv.com.