Alaska

• If your issue is unresolved by CheckFreePay Corporation (800) 564-9184 please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
• Submit formal complaint form with supporting documents:
• Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
• If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Arizona

View the Arizona license.
For Arizona residents: Questions or complaints about CheckFreePay?s money transmission services may be submitted to the Arizona Department of Financial Institutions (602) 364-3100.

Colorado

View the Colorado notice.

Florida

Update Florida License file: Please see attached file.

Georgia

View the Georgia license.
CheckFreePay Corporation is licensed by the Georgia Department of Banking and Finance.

Illinois

Please contact the Illinois Department of Financial Institutions, toll free at (888) 298-8089 for suspected violation of the Illinois Transmitters of Money Act.

Maryland

MARYLAND: “The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding CheckFreePay Corporation NMLS# 908760 at 1100 North Eutaw Street, Baltimore, MD 21201 or by phone at 888-784-0136”.

CheckFreePay Corporation's Money Transmission license status may be publicly verified at: https://www.nmlsconsumeraccess.org/

Minnesota

View the Minnesota license.

HELP PREVENT CONSUMER FRAUD!

• Are you sending money to claim lottery or prize winnings, or on a promise of receiving a large amount of money?
• Are you sending money because you were "guaranteed" a credit card or loan?
• Are you responding to an Internet or phone offer that you aren't sure is honest?
• Are you sending money to someone you don't know or whose identity you can't verify?

If so, cancel the payment in Payment History if the payment has not yet processed. Processed payments may not be reversible. Contact CheckFreePay Corporation MyCheckFree consumer assistance at 800-564-9184 for assistance.

New Hampshire

View the New Hampshire license.

New York

CheckFreePay Corporation of New York ("CFP of NY") is licensed and regulated as a Money Transmitter by the New York State Department of Financial Services. For answers to questions or to register a complaint contact CFP of NY by calling toll free 800-564-9184. CFP of NY is located at 2900 Westside Pkwy, Alpharetta, GA 30004. Any unresolved consumer complaints may be mailed to the New York State Department of Financial Services, Consumer Services Division located at One State Street, New York, NY 10004-1417 (877-226-5697).

Oklahoma

View the Oklahoma license.

Texas

If you have a complaint, first contact CheckFreePay Corporation MyCheckFree consumer assistance at 800-564-9184, if you still have an unresolved complaint regarding the company's money transmitter activity, please direct your complaint to: TX Dept. of Banking, 2601 N. Lamar Blvd., Austin, TX 78705, phone: 1-877-276-5554 (toll-free), www.dob.texas.gov
HELP PREVENT CONSUMER FRAUD!

• Are you sending money to claim lottery or prize winnings, or on a promise of receiving a large amount of money?
• Are you sending money because you were "guaranteed" a credit card or loan?
• Are you responding to an Internet or phone offer that you aren't sure is honest?
• Are you sending money to someone you don't know or whose identity you can't verify?

If so, cancel the payment in Payment History if the payment has not yet processed. Processed payments may not be reversible. Contact CheckFreePay Corporation MyCheckFree consumer assistance for help.

Washington

Contact CheckFreePay Corporation at 800-564-9184 for assistance with a consumer complaint relative to the MyCheckFree service. For any unresolved consumer complaints, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the three methods:

1. File a complaint online, mail or fax:
   https://dfi.wa.gov/consumers/money-services-complaint
2. Call us: 1-877-RING DFI (1-877-746-4334)
3. Email us: CSEnforceComplaints@dfi.wa.gov

Note that fraudulent transactions may result in the loss of your money with no recourse.