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Updated: April 18, 2014 By Staff Writer

Digital Marketing for Financial Services: 8 Critical Skills

As consumers increasingly move to digital channels to research potential financial providers, financial marketers must master digital skills to convert clicks to customers.
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Updated: April 15, 2014 By Staff Writer

Mobile Wallet: Now or Not Yet?

After years of hearing "this is the year" for mobile payments, many bankers may feel like the villagers in "The Boy Who Cried Wolf" – weary of false alarms that amount to little substance, particularly when it comes to the much-hyped mobile wallet.
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Updated: March 27, 2014 By Staff Writer

With Digital Experience Upgrade, Credit Union Poised for Growth

How does a credit union secure continued growth and profitability? Executives at Finger Lakes Credit Union in Geneva, NY, believe the answer lies in a commitment to innovation and the delivery of an exceptional member experience.
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Updated: March 12, 2014 By Cheryl Nash

Best Technology Practices for Financial Advisors to Engage Millennials

Last month, I attended the Money Management Institute's 2014 Sales & Marketing Leadership Summit to serve as the moderator on a panel of experts which discussed understanding and capturing the next generation of investors.
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Updated: March 05, 2014 By Staff Writer

Innovation and Recognition Go Hand-in-Hand

In 2014, Fiserv is celebrating 30 years of helping clients achieve best-in-class results, and we're very proud to have been named to FORTUNE® magazine's World's Most Admired Companies in the financial data services category.
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Updated: February 27, 2014 By Staff Writer

Survey: Financial Executives Optimistic For 2014, But Regulations Temper Mood

The economy will continue on a steady path to recovery in 2014 – with lending a noticeable bright spot – but the mounting burden of compliance will challenge growth and innovation at financial institutions.
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Updated: February 26, 2014 By Staff Writer

Experts, Trends and Strategy Take Center Stage at Forum

The must-attend client event in the financial services industry is just around the corner. Here's a preview of the eight conference tracks at Fiserv Forum 2014, May 12-15 in Las Vegas.
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Updated: February 14, 2014 By Eric Leiserson

Five Best Practices to Boost e-Bill Adoption Using Social Media

Social media has matured to the point where billers can successfully utilize it as an effective and low-cost means to achieve e-bill adoption goals.
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Updated: February 12, 2014 By Joe Ganzelli

Why Financial Institutions are Focused on Small Business Lending

Commercial lending is gaining ground, both in terms of business demand and interest from financial institutions. The number of small businesses that anticipate applying for a loan in the next 12 months has nearly doubled since 2010, according to a recent survey of small businesses by Raddon Financial Group.
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Updated: February 06, 2014 By Shirra Frost

Redefine Your Approach to Mobile Alerts

The rapid adoption of smartphones has created a strong demand for constant connectivity, personal control and choice. Consumer expectations of always-on access to real-time information have led to a need for interactive finance.
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Updated: January 29, 2014 By Staff Writer

Tablets Changing Banking – and the Branch Experience

Tablets have rapidly become a popular tool for consumers to manage their finances. According to the most recent 2013 Consumer Trends Survey from Fiserv, over half of all consumers use their tablets for banking.
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Updated: January 23, 2014 By Staff Writer

Gamification Now in Play for Financial Services

For banks and credit unions looking for compelling ways to increase adoption and use of financial services, it's game on. Gamification, which involves applying the principles of electronic games to other products and services, is increasingly being used to drive engagement among consumers.
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Updated: January 06, 2014 By Gregg Lehman

For Mortgage Servicers, Data Integrity is Critical to Compliance

While meeting past compliance deadlines has often felt like running a marathon, many in the banking industry view meeting the approaching Consumer Financial Protection Bureau’s (CFPB’s) mortgage servicing deadline as a flat-out sprint.
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Updated: December 13, 2013 By Staff Writer

New FFIEC Guidelines Highlight Importance of Social Media Management

For financial institutions wondering if it's time to venture into social media, here's something to think about: you're already there.
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Updated: December 04, 2013 By Staff Writer

Money in the Bank is a Great Stocking Stuffer

This holiday season, keep the sweater, the pajamas and especially the fruitcake, because a recent national survey commissioned by Fiserv shows that 94 percent of Americans would welcome money as a gift.
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Updated: November 19, 2013 By Jeroen Dekker

Robust AML Framework Can Ease the Burden of FATCA Compliance

How far would you go to avoid IRS red tape, potentially higher taxes and a loss of banking privileges? A growing number of Americans living abroad are weighing the costs of U.S. citizenship and opting to just say no to the rights – and responsibilities – of holding a U.S. passport.
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