Consumer experience is paramount to our clients. The quality, speed and accuracy of testing underpins their ability to deliver leading capabilities needed to compete in today's digital marketplace. Testing Services, now part of Infinite, helps clients accelerate their transformation journey, while reducing risk and increasing confidence.
Innovative technologies and cloud-based software architectures require new testing approaches
For every new feature or application built, there are at least a dozen points of interconnectivity across a client's technology infrastructure. At the same time, the demands to bring products and services to market faster have never been greater.
Drivers for Testing Efficiency
Business
- M&A
- Business process
re-engineering - Remote workforce – WFH
- Acceleration of all things digital
Technology
- Digital transformation
- Middleware implementation
- Cloud migration
- Upgrades/migrations
Regulatory Compliance
- Audit and compliance
- Regulatory changes
Security Compliance
- New security patch installations
- Vulnerability checks with custom development
- Network security compliance
Implementing New Systems
- Replacement of obsolete and legacy systems
- Migration to new platforms
- Implementation of new systems and applications
Improving Omnichannel Experience
- Need for improving UI, mobile and online experience
- Multiple channels integrate correctly with ancillary and core systems
With Testing Services, we work in partnership with our clients to seamlessly test their products and applications. This is done through automation and by augmenting or executing for in-house teams. With a dedicated team of certified testing professionals, we have broad expertise in managing integrated testing across various internal and third-party products, and well-defined processes and methodologies based in waterfall and Agile.
User Acceptance Testing
Design, automate and execute test scenarios, test cases for UAT
Security Testing
Holistic security testing services covering application, network and devices
Test Environment Management
Managed services to provision, monitor, back up and restore
Performance Testing
End-to-end performance testing of the complete ecosystem
Integration Testing
Integration and interpretability testing focused at on-premise and cloud integration with other environments
Key Features
- Reusable automation assets that replicate "a day in the life"
- Scripted testing use cases
- Verification of interfaces between products and functionally to ensure they work as expected
- Determine system behavior under peak loads and beyond
- Isolate and resolve performance bottlenecks, resource leaks and contention
- Compare application performance across versions
- Expose vulnerabilities early in software development lifecycle using automated and manual testing techniques
- Testing as a service
- Test environments on demand
Increase Efficiency with User Acceptance Testing
Fiserv automated user acceptance testing has provided significant resource savings in testing new software releases. 50% fewer resources are involved and 70% reduction in test hours are involved in the validation process and the team can quickly see problems by reviewing failed scripts and focusing attention on the problem area. In addition, we are reducing our testing cycle time and can deliver new capacity faster.
- Jason Tedford, SVP and CIO, Empower Federal Credit Union
We are so pleased with the outcome of the testing; we are considering adding additional test cases so we can incorporate testing with our online banking application within the next 6 months.
Partnering with Fiserv Business Technology Services has allowed us to focus on our members and continue our vision of being the community's first choice for financial needs.
- Clare Fowler, SVP Operations Technology, NavyArmy Community Credit Union
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